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Host

Overview
This is a full time year round Host position responsible for greeting and seating our valued guests in an expedient fashion while maintaining a proper seating flow in the seating chart.
Responsibilities
Fully understand and support Xanterra Mission Statement and Core Values.
Greet the guests as they approach the podium and make them feel welcome to the dining room.
Seat the guest(s) as quickly as possible or if table is not immediately available accurately informing the guest(s) of how long the wait period will be.
Keep the seating chart current and seat guests in a proper flow in the sections so as to not over seat any sections.
Keep menus clean and presentable and discard any menus that are too worn or tattered.
Be knowledgeable with all buffet sections.
Report any guest complaints and/or issues immediately to the Service Manager or Unit Manager. Respond to such in a professional, sincere manner.
Complete opening and closing side duties according to dining room standards.
Maintain seating log to ensure accurate cover count for the seating period.
Assist Buffet servers as needed to clear and set tables.
Is knowledgeable and follows Xanterra phone etiquette policy.
Other duties as assigned.
Qualifications
Must be at least 16 years of age.
Excellent attitude with a friendly, outgoing personality.
Previous experience in a guest service related position is preferred but not required.


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